Why OTR Solutions Sucks

OTR Solutions is not able to process American Express Business Debit Card Transactions. They force you to use Zelle, which also does not process with American Express. They lock you in a 12 month contract, with a $2,500 termination fee. Even though they are unable to process payments via American Express.The represenatives DO NOT disclose the 12 month lock in. The papers you sign, the applicatiion, does not have the 12 month & $2,500 early termination fee listed. I had to ask for the contract, they do not provide you with a copy voluntarily. They will lie to you to get you to sign, then when you find out they cannot proccess with your bank. They throw the contract at you stating you are locked in for 12 months.

They charge 2.75% for factoring ,then a $3.00 ACH charge, which is not disclosed.

"This Agreement shall be effective immediately starting on the date listed hereof and shall then continue in full force and effect for a term of twelve (12) months."

"Seller can do so by satisfying fees totaling the average monthly fees of the previous 12 active months of factoring with OTR for the remaining term of the contract, or a minimum of three (3) months, whichever is greater. There is a minimum early termination fee of $2,500."